HELPFUL INFORMATION

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ENROLLMENT PROCESS

Thank you for your interest in enrolling with Ranger's Pet Outpost and Retreat®. The enrollment process is simple. Once the process is fully completed you will be able to make reservations for services – based on availability of course.  Enrollment is conducted in person to verify documentation, answer question and review content.  The steps for enrollment are as follows:

• Complete, sign and submit a Service Agreement to our Front Desk Staff. A PDF of our Service Agreement can be found at the bottom of this page - under FORMS AND INFORMATION or you can always pick up this form at our front desk.
• Complete and sign a – Pet Card – for each of your pets.  Pet Cards will be provide to you at the time you submit your completed Service Agreement to our Front Desk Staff.
• Provide current required vaccinations for each your pets.  See a full list of vaccination requirements below - under VACCINATION REQUIREMENTS.

Enrollment is only required once and to keep your registration active you just have to continue to use our services - at least once - in every year following your initial registration.  If you lapse in services usage - you will be required to repeat the enrollment process - during an open enrollment period.  

Oh - if you are a current register client and you get a new pet - you can add your new pet to your account at any time.  You don't have to wait for an open enrollment period to - add your new pet.

Please keep us informed - please notify us of updates in your pets health and welfare needs, vaccination updates, change in contact information, caretakers and emergency contacts.

VACCINATION REQUIREMENTS

Sun Pet Care, Inc. requires all pets entering the facility, for any service, must be current on a set of core vaccinations. 

• Canine:     Rabies, Distemper, Parvo, Canine Influenza, Bordetella
• Feline:       FVRCP - Rhinotracheitis, Calicivirus, Panleukopenia (Distemper),

                                     Feline Leukemia

Canines that have received regular Bordetella and Canine Influenza vaccination are still at risk of contracting these infections.  For further information regarding illnesses and vaccinations we recommend you consult with your veterinarian.

Vaccination records may be faxed to (407) 622-5197 or

emailed to rangers@rangerspetoutpost.com

ADVANCED RESERVATIONS

• Reservations are required for all services.
• Reservations can be made in person or by calling (407) 622-4884 and speaking with a member of our Front Desk Staff.

RESERVATION WAIT LISTS

In the event any of our services are full we will begin a reservation wait list.  If you elect to be placed on a wait list – this does not guarantee the requested service will become available.  Only when a confirmed reservation is cancelled can we offer a client on the wait list an accommodation.

Lodging space is limited.  We recommend making all non-holiday lodging reservation at least two (2) weeks in advance of desired lodging dates.  We recommend making summer vacation / holiday lodging reservations at least eight (8) weeks in advance of desired lodging dates.

All Holiday Lodging Reservations require an advance deposit.  Holiday deposits are refundable up to 14 days prior to the holiday for which they are made.  Lodging Reservation Deposits become non-refundable / non-transferable within 14 days prior to the holiday for which the reservation is made.

PARASITE PROTECTION

All pets entering the facility must be on a regular flea / tick preventative.

LEASH POLICY

You are required to control your pet at all times, on a leash or in a pet carrier,

when entering and leaving any Sun Pet Care, Inc. Property.

You are solely responsible for your pet’s  behavior and any damages 

or injuries resulting from your pet’s actions.

CELL PHONE FREE ZONE

Our parking and lobby area will be much safer and our staff can provide 

better service if everyone refrains from cell phone usage - THANK YOU.

PARKING AREA SAFETY

To maintain a safe parking area we ask that you remain alert and drive with caution at all times.

RIGHT TO REFUSE SERVICES

To protect the health and well-being of your pet/s, other pets, 

our staff and clients - Sun Pet Care, Inc. reserves the right to

immediately cancel, refuse or suspend any and all services. 

Business hours are subject to change without notice.

Pricing is subject to change