FOR A DAY OF PAMPERING, PLAY OR AN OVERNIGHT STAY

COVID-19 is having an impact on all aspect of our lives and we would like to keep you posted of what steps we are taking.

We are staying alert and monitoring the progress of this situation.  We are monitoring a number very helpful resource - Center for Disease Control and Prevention (CDC) for national updates at  cdc.gov or coronavirus.gov ; for local information we are following Florida Department of Health and Orange County  at Florida Department of Health ;

 orange.floridahealth.gov ; City of Winter Park and City of Orlando.

You can also get exceptional worldwide data regarding COVID-19 at https://www.worldometers.info/coronavirus/  

You can stay up-to-date with the latests by following these organization on Twitter:

CDC: @CDCgov
Florida Health: @HealthyFla
Orange County: @OrangeCoFL
City of Orlando: @citybeautiful

City of Winter Park: @WinterParkFla

From the information provided by the CDC, FDHOC and local government guidelines we are making changes to our operation.  Here are a few of the key steps we are taking to help minimize the spread of COVID-19.

• MUST WEAR A MASK OR FACE COVERING TO ENTER OUR LOBBY.  WE ARE STRICTLY LIMITING ACCESS TO OUR LOBBY. We are requiring all guests entering our lobby to wear a face mask or covering.  If you do not have a face mask or covering we are happy to meet you outside our front door for  all check-in / check-out services.  Please call 407-622-4884 and we will meet you outside our front door.  
• PLEXIGLASS SHIELD - We have installed a plexiglass shield at our front desk and implemented contactless credit card payments.
•  CHANGE IN OPERATING HOURS - We are trying to maintain a balance of providing our services and reducing the potential spread of the COVID-19.  WE WILL BE REDUCING OUR OPERATING HOURS EFFECTIVE MARCH 22 UNTIL FURTHER NOTICE Sunday Hours 4:00 pm - 6:00 pm; Monday -Friday 7:00 am - 6:00 pm; Saturday 8:30 am - 6:00 pm.
• If you are sick - stay at home - we ask that you refrain from entering our facility.  In addition we are asking any of our employees that are sick to refrain from coming to work.
• Follow the principles of safe social distancing.  We will be asking that when using our services you maintain safe distance from other clients and our staff - 6 feet.  
• Clean and disinfect frequently touched objects and surfaces.  We already have a very rigorous cleaning regiment - and we are stepping up those efforts.  Your pet's leash or belonging may smell like disinfectant - that's because we will be wiping down or spraying to disinfect these items.
• When bringing your pets for boarding - limit accompanying belongings.   Limit supporting belongings to adequate supply of food and medication, no more than two toys and one blanket per pet.  Leave all beds and bowls at home.  
• In addition we are asking everyone including our staff to follow some basic common hygiene including: Cover your cough or sneeze with tissue; Avoid touching your face including  eyes, nose and mouth; Wash hands often with soap and water for at least 20 seconds.  

We will continue to monitor the situation and keep you informed of any changes to our operation.  Everyone stay safe and healthy.